Backed by the expertise, support and development capabilities of the SupportIT4Me network. Umtali Ltd gives you a local touch-point, offering you the peace of mind that we can work in partnership with you to understand and provide solutions to your IT business requirements. We are completely committed to ensuring you receive a personal service, unrivalled within the IT support, service and solutions industry allowing you to outsource your IT.

Online Data Backup Services

Basic online backup service is intended for use, under the Windows operating system, with small networks, single standalone PC’s and Notebook computers. With the latter it enables the backup to be kept upto date wherever a simple Internet connection is available, without the need to have VPN access to the base server.

The LITE service is used with peer to peer-based networks where it is desired to backup data stored across the network computers. It can also be used to backup severs that are used as filestores only.

The Pro backup service is used for larger server-based applications and is capable of backing up applications, such as SQL servers, Exchange servers, Domino servers and Oracle, with out the need to suspend the server during the backup. Additionally, computers running operating systems other than Windows, such as Solaris, Novell, Linux and Unix, may also be backed up.

Remote Management Service

The Remote Management (RITM) service is implemented by the installation of a small agent on each of the machines to be serviced. RITM can be tailored to give the required service level, ranging from just managing the essential patch management tasks, through the regular de-fragment and temp file clean up, to a complete management suite which monitors the log files and provides regular reporting. Additionally, secure user remote access to the system can be provided. All the RITM give access to remote support for the resolution of end user queries, via telephone or email. Existing Anti-Virus and Firewall can be managed to ensure that they are operating at their optimum or Umtali Ltd can supply industry leading solutions.

Security Services

A fully managed Anti-Virus and Firewall service can be provided for all sizes of systems from a single computer to larger site wide networks. All the Anti-Virus and the smaller Firewalls utilise the industry leading Kaspersky products. For larger networks a dedicated hardware firewall may be provided. All the services include the setup, initial configuration, any reconfiguration required and all updates in the all-inclusive monthly payment.

Hardware and Software Supply

Umtali Ltd can advise on the most suitable IT infrastructure, then supply, configure and install the system if required.

For more information call Pete on 0118 944 1111